HOW ADVICE WORKS · BRISBANE
How financial advice works at Willow Wealth Partners
Financial advice at Willow Wealth Partners starts with a complimentary 30-minute meeting. If advice may help, we explain the proposed scope and fees before you decide whether to proceed. We then develop and explain your formal advice, and implement only the steps you approve.
Book a complimentary 30 minute meetingA first conversation about what you are looking for. No commitment to receive advice.
THE JOURNEY AT A GLANCE
Understand your situation
Agree on the scope and fees
Consider advice, then choose what to act on
A CLEAR PATH
From first meeting to the next decision.
There is space to understand your options before making a commitment. Here is what the process generally looks like when you work with Willow Wealth Partners. Learn about Troyden Ratcliffe.
01
Book and tell us about you
After you book your complimentary 30-minute first meeting, we send a questionnaire covering your current position, goals, income, assets, expenses and liabilities. Your answers help us prepare. You do not need to have every detail worked out.
02
Talk through what matters
In the first meeting, we use the questionnaire as a starting point. We discuss what you are looking for, where we may be able to help and whether financial advice is needed. This meeting does not include personal recommendations; those are developed and explained later if you agree to proceed.
03
Review a proposal
After the meeting, if advice looks useful, we scope the work and send you a proposal outlining the services we intend to provide and the fees we intend to charge. You decide whether to proceed.
04
Explore goals and strategies
If you agree to proceed, we hold a goals and education session. We talk through the detailed strategy options and trade-offs that may be relevant, so the direction is clear before formal advice is presented.
05
Discuss the formal advice
At a further meeting, we present the formal written advice, explain the recommendations and answer your questions. You can consider the advice and decide whether to accept it.
06
Implement what you approve
Only after you sign off on the advice do we begin implementing the recommendations you agree to. Depending on your situation, this may include changing super funds, establishing entities with your accountant or lawyer, or applying for investment accounts.
After implementation
If ongoing advice is part of the service you agree to, we can review your plan as your circumstances and goals change.
ROOM TO DECIDE
Clarity before commitment.
You can ask questions at every stage. These are the three points where you decide what happens next.
01
At the first meeting
We learn what you are looking for and whether advice may help. The conversation is complimentary and there is no obligation to proceed.
02
Before advice begins
You receive a written proposal with the intended services and fees. You choose whether the scope and cost are right for you.
03
Before anything is implemented
We present and discuss the formal advice. We begin agreed implementation only after you sign off.
GOOD TO KNOW
Before you begin.
A few answers to the questions we hear most often about the first meeting and what follows.
Is the first meeting complimentary? +
Yes. The first meeting is a complimentary 30-minute conversation to understand what you are looking for and whether advice may help. You do not have to commit to receiving advice.
What should I have ready for the questionnaire? +
We ask about your goals and your current position, including income, assets, expenses and liabilities. Approximate figures are a useful starting point; relevant statements can help if you have them.
When will I know what advice will cost? +
After the first meeting, if advice looks useful, we send a proposal outlining the intended scope, services and advice fees before you decide whether to proceed. The formal advice explains relevant implementation and financial product costs. You can also read our Financial Services Guide.
Do I have to implement every recommendation? +
No. We present and discuss the formal advice before you decide whether to accept it. Implementation starts only after you sign off on the advice and the agreed steps.
A CONSIDERED FIRST STEP
Let’s start with what matters to you.
Book a complimentary first meeting. We will send a questionnaire beforehand, then use the conversation to explore what you need and whether financial advice could help.
Lobby 1, Level 2, 76 Skyring Terrace
Newstead QLD 4006
Willow Wealth Partners Pty Ltd (ABN 57 666 182 556) is a Corporate Authorised Representative of Cobalt Advisers Pty Ltd (ABN 64 628 654 099), Australian Financial Services Licence 512550.
Important Information
Information contained on this website is of a general nature only. It does not constitute financial or taxation advice. The information does not take into account your objectives, needs and circumstances. We recommend that you obtain investment and taxation advice specific to your investment objectives, financial situation and particular needs before making any investment decision or acting on any of the information contained in this document. Subject to law, Cobalt Advisers Pty Ltd nor their directors, employees or authorised representatives, do not give any representation or warranty as to the reliability, accuracy or completeness of the information; or accepts any responsibility for any person acting, or refraining from acting, on the basis of the information contained in this document.
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